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英语客服文员

100-200元/天
$job.city_name/$job.xueli_name/$job.job_type_name /4天以上/周/实习期3个月以上
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北京远程睿智商务咨询有限公司
  • 行业咨询
  • 规模301-500人
  • 性质外商独资

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职位介绍

英语客服文员(实习生) 职位描述: Qualifications: • University or college degree in foreign language or other majors with good command of English; French and German speaking is a plus Experience: • 1-2 related working experience preferred, fresh but fast learning graduate accepted Skills and abilities: • Good communication and interpersonal skills. Actively shares relevant information, clearly communicates, and listens to feedback on. • Self-motivated • Fast-learner • Responsible. Actively contributes to an effective, collegial, and agreeable team environment. • Professional. Effectively applies knowledge of visa application issues. • Strong sense of customer-focus • Patient, persistent, calm, and polite in the face of challenges and stress. • Detail oriented • Problem solver • Capable to work under pressure Responsibilities: • Provide client service excellence to applicants at all times. Receive customers in visa center, answer customer’s inquires • Collects required application documents in the required order, ensure data entry accuracy. • Maintain a professional appearance and friendly demeanour at all times • Attends morning/evening meeting. Immediately inform management of any problems or issues related to her/his daily work and regularly make suggestions on how to improve efficiency and client service • Complete daily report ISO duties: • Keep customers information confidential • Respect and apply security procedures (SAT/IRP) • Follow Clean desk policy

2016-04-18 发布

公司介绍

北京远程睿智商务咨询有限公司

外商独资 | 规模301-500人

Founded in 1982 in France, TLScontact specializes in delivering outsourced customer relationship management. We operate a growing number of ...展开

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英语客服文员 100-200元/天
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2016-04-18 发布
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