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2009 Management Trainee Program
·2009 Management Trainee Program - Societe General (China) Limited
Societe Generale (SG) is committed to long-term development of the financial industry in China. To cope with the investment and support the growth agenda of SG China, SG has launched a new “Management Trainee Program” in China to recruit and develop a group of outstanding young talents into future leaders.
Selected talents will be developed under a (2+2)-year structured program where diversified training and development tools will be applied to fast-track them into competent leaders in 4 to 5 years. These tools include, but not limited to, induction program, intensive classroom training, job rotation, action learning projects, e-learning, mentoring, 360 feedback survey, …….etc.
Target Candidates
· Fresh graduate (bachelor & master) or young talents with less than 2 years work experience, committed to develop a long term career in the banking industry. Being innovative, flexible and result-oriented; possessing competent skills in the aspect of team leadership, teamwork, problem solving, interpersonal and communication.
· Proficient in English and Chinese, and willing to be relocated to cities in China.
Commercial & Personal Banking
·DIRECT SALES
Job Responsibilities:
· To maximize the sales of the bank’s products, and to meet/exceed specific targets where appropriate;
· To hand over customer relationship properly to their CRMs;
· To provide excellent customer services to clients and make sure all enquiries and complaints are accurately and effectively resolved to the satisfaction of customers;
· To maintain a high standard of appearance of the sales location and of the sales staff;
· To be able to prepare and submit daily or weekly reports to the Head of Direct Sales.
· To comply with local regulation and internal procedures.
Personal skills:
· University degree or equivalent;
· Relevant job experience is preferred;
· A sound knowledge of bank products and services and competition is preferred;
· Sound sales & service skill with professional etiquette
· Presentable, outgoing and persuasive;
· Good spoken and written English is preferred.
·Customer Relationship Manager
Principal Responsibilities:
· To ensure that the highest level of customer service is provided at all times and that customers’ individual banking needs are fully met in a professional and competent manner
· To maximize the sales of the bank’s products, and to meet/exceed specific targets where appropriate
· To generate business through cross selling to existing customers; local sales promotions; outdoor marketing calls on companies or individual customers; contacts with CRMs of Corporate Banking & CIB
· To ensure that, whenever possible, cross sell opportunities are fully exploited in dealing with existing and new customers
· To supervise and co-ordinate the sales effort of a particular sales location
· To maintain a high standard of appearance of the sales location and of the sales staff
· To be fully conversant and up-to-date with retail products and market knowledge and to have knowledge of the various products offered by other division/subsidiaries. Also, to keep abreast of what is happening in the financial world
· As and when required, assist in performing operations control duties
· To assist grooming and training of new sales staff
· To comply with his/her respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and line manager as well as directly to the Business AML Officer in urgent or exceptional circumstances
Personal skills :
· A sound knowledge of bank products and services and competition
· A good knowledge of banking practices, compliance, operation procedures and rules and miscellaneous procedures of the Bank
· Communication skills to handle operation staff at middle & back office, direct sales, phone banking and customers
· Sound sales & service skill with professional etiquette
· Working knowledge of computer system
Administrative, time management and cost control skills, business and common sense
·Credit Analysts – Branches
Principal Responsibilities
· Undertake first level credit analysis, credit due-diligence and completion of credit files.
· Expedite and monitor the credit file approval process.
· Evaluate credit facility requests from CRMs according to bank’s risk appetite and strategy based RAROC analysis or other appropriate methodology and management initiatives.
· Verify data concerning approved facilities, credit commitment and outstanding.
· Report significant business events, financial trends, industry developments and other relevant issues relating to financial position of clients.
· Review and assess client’s credit risk rating at least annually, or as driven by special events, using Starweb, Loan Studio or other analytical tools.
· Address inquiries from clients or internal parties timely and responsively.
· Maintain clear and updated documentation in all credit files including financial statements, latest financial spreading, credit applications, validation records, internal and correspondence, etc.
· Assist CRMs on completing KYC procedures as well as account opening documents
· Assist in special credit related assignments and projects as required.
· Back up and support other corporate credit analysts as required by Team Head
Personal skills :
· Bachelor degree in finance or accounting disciplines
· Fresh graduate or one with less than 2 year experience in a role of financial risk analysis
· Strong accounting and financial analysis skills
· Basic knowledge on commercial banking products is a plus
· Good interpersonal & communication skills
· English/Mandarin – Fluent in both speaking and writing
· Well versed in MS Office applications （Word, Excel, PowerPoint is a must）
Consumer Finance
·Underwriter 征审员
Requirements:
· Bachelor degree in finance related major
· Analytical skill and problem solving ability
· Performance driven and result orientated
· Customer service focus
· Team work sprit
· Good interpersonal and communication skill
· Good at Word and Excel
·Customer service representative 客户服务代表
Requirements:
· College / University degree
· Strong communication skill, good listening skills
· Confident in handling emergencies
· Strong customer service focus
· Team work sprit
· Good at Word and Excel
· Can work under pressure
·Sales representative 销售代表
Requirements:
· College / University degree
· Strong communication and persuasive skill
· Strong business sense
· Customer service focus
· Strong team work sprit
· Reliable, careful, open-minded, initiative, and patient
· Good at Word and Excel
Operation Department
·Card clerk
Job Responsibilities:
· Monitoring and processing of Issuing Activity:
· Participate in the card product and services projects
· Participate in the IT – card related projects
· Monitor the front-offices processes
· Handle the back-office processes
· Monitor and solve Frauds & Dispute
· Provide necessary statistical reporting
· Monitoring and processing of Acquiring Activity:
· Participate in the ATM / POS services projects
· Participate in the IT related projects
· Monitor the ATM / POS network availability and maintenance to ensure uninterrupted and efficient service in collaboration with the Central Cash
· Handling the Settlement:
· Handle the clearing with the different networks (CUP, VISA, others)
· Monitor and Handle the Reconciliation processes and fees / commissions settlement
Personal skills:
· Autonomy, reliability and efficiency
· Pro-active behavior to continuously improve the quality of service and the extension of the range of services
· Good team player
· Deep knowledge & understanding of card operations and processes in Chinese environment.
·Loans & Deposits administration (L&D) clerk
Job Responsibilities:
· To check the files, the proper approval, to book and report for all loan & credit line creation:
· Loan, guarantees, collateral, approval documents checking and filing
· Booking in the different systems
· To handle the loan and credit line lifecycle (installment, repayment, rescheduling, renewal, overdue, …)
· Notifications, statements, credit reference letters, overdue amount claim to the customers and guarantors
· Booking in the different systems
· To process the proper reporting
· Reporting in the different legacy systems (PBOC, SAFE)
· Internal reporting (collection Basel II, statistics)
· To ensure the proper funding in collaboration with the centralized treasury
· To assist the Risk division for the commitment portfolio provisioning
· To apply the Risk downgrading/upgrading decisions on commitments portfolio and related booking
· To process the outsourced special deposits (mutual funds, life insurance, structured deposits) orders execution:
· Documents checking and transmission
· Booking
· Reporting, reconciliation and settlement with the providers
· Fees & commission management
Personal skills:
· Autonomy, reliability and efficiency
· Pro-active behavior to continuously improve the quality of service and the extension of the range of services
· Good team player
· Accurate knowledge in the Chinese regulation, rules and practices.
·Means Of Payments Clerk
Job Responsibilities:
· to execute on the different payment systems (CNAPS, SWIFT) and to book in the core-banking system all payment operations:
· internal direct debits
· internal transfers with or without conversion
· outward domestic transfers (within or cross-city)
· outward international transfers
· bills remittances (cheques, drafts, promissory notes)
· bills preparation and presentation to the clearing house
· settlement follow-up (rejection, reconciliation)
· inward domestic transfer processing (checking, rejection, booking)
· inward international transfer processing (checking, rejection, booking)
· inward bills processing (checking, rejection, booking)
· Stand by order processing
· Multiple transfer processing
· To ensure the proper treasury management, in collaboration with the treasury department, for all operations
· Explicit funding for big amounts, implicit funding for standard operations
· Nostro Intraday position reporting to the centralized treasury before cut-off and execution of the operations coming from the treasury for position squaring
· To process the proper approval and reporting into the different legacy system (SAFE, PBOC, CBRC)
· To apply the AML policy and the management of the alerts
· To process the proper internal reporting
Personal skills:
· Autonomy, reliability and efficiency
· Pro-active behavior to continuously improve the quality of service and the extension of the range of services
· Good team player
· Accurate knowledge in the Chinese regulation, rules and practices.
·Customer Administration (CA) Clerk
Job Responsibilities:
· To check the files, the proper approval in compliance with AML policy, to register in the system for all corporate customers and accounts creation:
· Corporate customer and accounts documents checking and filing
· Get approval from PBOC
· Creation in the different systems
· To handle the corporate customer / accounts periodic maintenance:
· Notifications, statements, letters to the customers
· Periodic review of customer file (financial documents, authorizations, signatures)
· To process the proper reporting (individuals / corporate)
· Reporting in the different legacy systems (PBOC, SAFE)
· Internal reporting
· To apply periodic AML review of the portfolio (individuals / corporate)
· To process AML alerts
Personal skills:
· Autonomy, reliability and efficiency
· Pro-active behavior to continuously improve the quality of service and the extension of the range of services
· Good team player
· Accurate knowledge in the Chinese regulation, rules and practices
Supporting Function
·IT China Desktop Support Engineer
Job Responsibilities:
· Work under pressure and fast-paced environment to resolve issues quickly and ensure the daily operation is smooth
· Provide Help Desk hotline, call logging and technical support to all China users
· Follow up the status of all outstanding support cases
· Perform inventory collection and management of desktop hardware
· Create and maintain technical documentation for support applications
· Provide backup support for Operators for day to day system and user file backup and restoration for various systems
· Take other responsibilities given by the DUS team leader
· Desktop software installation and hardware/software troubleshooting
· PC setup for new joiners and provide software training to users
· Relocation for desktop items and maintain the correct inventory record
· Participate regional projects for desktop side
· Update Joiner and Leaver procedure on a regular basis
Personal skills:
· University degree, major in Computer Science, or related area
· Good understanding of general desktop hardware and software in Microsoft Windows and Office
· Sound knowledge for Windows enterprise setup including Active Directory
· Ability to work under pressure, multi-task and prioritize in a fast paced and dynamic environment
· Strong commitment and team spirit
· Self management skills and initiative and a proactive way of work
· Must be proficient in both written and spoken English
· Basic knowledge for Windows scripting
· MCSE ,CCNA
·Network Administrator
Job Responsibilities:
· Install/Maintain/Support Cisco switches, routers and firewalls in the whole China.
· Maintain and support in-country wan link, MAN links and LAN connections within SG
· Maintain and support the Cisco Voice system including office phone and call centre.
· Evaluate and propose improvements to the network/voice infrastructure in SG China.
· Work in close relationships with other SGCIB network administrators, to ensure Regional coherency of network setup and leverage of work globally done
· Be able to communicate to technical and non-technical staff in verbal and / or written form.
Work under pressure and fast-paced environment to resolve issues quickly and ensure the stability and availability of the network/voice infrastructure.
· Create and maintain technical documentation as well as training of users as and when required.
· Other ad hoc tasks / relevant responsibilities as assigned by the management
Personal skills:
· Telecommunication and related majors
· In-depth knowledge of networking theory
· In-depth knowledge of network security theory
· Basic knowledge of server admin•
· Have commitment and a strong team spirit
· Possess self management skills and initiative to work proactively.
· Have strong commitment in order to work long hours.
· The ability to learn on the job and be open to technologies evolutions.
· Possess the ability to communicate to technical and non-technical staff in verbal/written form in English fluently.
· CCNP
